Service FAQ
Q: Can I schedule a service appointment online?
A: Yes, you can schedule a service appointment online!
Q: Are you open on Sunday?
A: No we are closed on Sunday, however our sales department is open from Monday - Thursday 9:00AM - 8PM, Friday 9:00AM - 9PM, and Saturday 9:00AM - 6PM.
Q: What are some of your manufacturer specials?
A: You can see a full list and range of manufacturer specials via our website at https://www.centurycdjr.com/manufacturer-specials.aspx
Q: Do you offer service specials?
A: Yes, we offer service and part specials under our specials tab!
Q: Why are my brakes making strange noises?
A: If your brakes are making strange noises, it's a sign that brake repair is needed. Contact our team at (301) 640-5318 to see how we can help you or to schedule service!
Q: Can I Switch to Synthetic Oil or a Different Grade?
A: We recommend you check the owner’s manual to see which oil grade is best for your car. Usually, switching to synthetic oil is not an issue but sometimes, it’s not the best practice for older vehicles. You can contact our service department to ensure that the oil grade you’re using is right for your car.
Q: Why should I service my vehicle at a dealership?
A: When you service your vehicle at a dealership it'll be taken care of by a factory-trained technician who knows their way around your vehicle's specific make and model. It is also the best way to ensure that your vehicle will receive genuine OEM parts! Plus, if you have a warranty on your car, the service will be covered! Call our service center to learn more and book your appointment today.
Q: Can I get my batteries replaced here?
A: Yes, we offer battery services here at Century CDJR!
Q: What is the benefit of using OEM parts?
A: We only use factory certified parts because they are designed to the exact factory specifications and they usually come with a manufacturer warranty.
Q: Do you offer multi-point inspections?
A: Yes, schedule an appointment today for a multi-point inspection with our expert technicians!
Q: Can I get my transmission repaired here?
A: Yes, we offer transmission repairs!
Q: How often should I have my tires rotated?
A: Generally, tire rotations are recommended every 3,000 miles to 6,000 miles. In many cases, a car will be due for a tire rotation and oil change at the same time, so many drivers have both services completed in a single appointment. Contact our service department to schedule a tire rotation today!